Payment Methods - I accept payment by credit cards through PayPal for secure online purchases. I can also accept Visa/Mastercard and personal checks drawn on a US-based bank; if you choose to pay using a method other than PayPal, please contact me at welderlady@msn.com or 908-850-5541.
Layaways - Layaways are available with a 25% down payment and three additional monthly payments of 25%. Deposits are forfeited if payment is not made in full.
Shipping - Upon receipt of payment, I will ship jewelry and glass art items within 1 to 3 days. Items paid for by check will be shipped when the check clears (3-7 days).
Domestic Orders:
Orders up to $75 - Free Shipping USPS First Class
Orders over $75 - Free Shipping USPS Priority Mail
In PayPal at checkout you can choose Free Shipping (as indicated above) or Upgrade to Priority Mail ($5.00 shipping; delivery in 2-3 business days) or Express Mail ($16.50 shipping; delivery in 1-2 business days).
I provide insurance for all orders over $100. New Jersey residents will be charged a 7% sales tax.
International Orders: International orders are shipped via USPS Priority International Mail
Orders up to $175: $12 shipping charge
Orders over $175: Free shipping
The international customers are responsible for any import duties/fees and are advised to know his/her country's policies on receiving international goods before placing an order.
Packaging: Each piece of jewelry or glass art arrives with a descriptive tag that tells its story; cleaning/care information is also included. Jewelry items are packaged in gift boxes or pouch, and the glass art is wrapped in decorative bubble wrap. The items are carefully packaged in larger boxes for shipping. Giftwrapping is available free of charge.(Please email welderlady@msn.com if you would like the item(s) giftwrapped.)
Return Policy: All items are packaged carefully, but if the package arrives damaged, please contact me immediately. It is important to me that you are totally happy with your purchase. If you are not satisfied with the item(s) you purchased, please contact me within 3 days of receiving the item(s). I will give you a full refund for the cost of the item (shipping not included) after the piece is returned in its original state. Please package any returned items appropriately (padded envelope and/or box).
Custom Orders: Allow me to design the piece of your dreams. I have worked collaboratively with clients to design special pieces that are uniquely theirs and often including shells, stones, and other items that have personal meaning to them. Contact Susan at welderlady@msn.com or 908-850-5541 for a consultation.
Susan BurkartQ by Dezinewelderlady@msn.com908-850-5541